Privacy Policy

Last updated: 20/05/2026

1. Introduction

ReferStack ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform.

2. What personal data we collect

Identity data: name, email address, phone number.
Profile data: company name, role, business category.
Referral data: business contact details you submit as referrals.
Transaction data: payout details such as bank account or payment processor information.
Technical data: IP address, browser type, device information, and cookies.
Usage data: how you interact with the platform, pages visited, and actions taken.

3. Why we collect it

To provide and operate the ReferStack platform.
To match referrals with suitable service providers.
To process and pay referral rewards.
To communicate with you about your account, referrals, and payouts.
To verify identity and prevent fraud.
To improve our services and user experience.
To comply with legal and regulatory obligations.

4. Sharing your data

We do not sell your personal data. We may share it in these circumstances:

With approved providers: When you submit a referral and it is approved, the business contact details you provided may be shared with the matched service provider so they can follow up. This only happens after our review process.
With service providers: We use third-party services for hosting, payments, analytics, and email. These providers process data only on our behalf and under contractual safeguards.
Legal compliance: We may disclose data if required by law, regulation, or valid legal process.

5. Data retention

We keep your personal data for as long as your account is active or as needed to provide services. We may retain certain data longer where required by law or for legitimate business purposes such as fraud prevention.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. You can contact us at any time about your data using the details on our Contact page.

7. Security

We use appropriate technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

8. Contact us about your data

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us via our Contact / Complaints page.

Disclaimer: This is a template privacy policy and should be reviewed by a qualified legal professional before public launch.